Propensity matching is a statistical technique that can give more confidence to service providers, policy makers, or anyone responsible for ensuring that evaluations of large programmes of work are robust.

Natural Language Processing (NLP) is a field of computer science that focuses on getting computers to understand, process, and generate human language.

Simply put, algorithms are a set of clearly defined instructions that can be followed to complete a task. This principle holds true whether you are a human executing an algorithm in the form of a recipe, or a computer executing an algorithm in the form of code.

At its core, data science is about working with data to create knowledge or find solutions to problems.

As part of our ongoing work with Te Kotahi Research Institute for the Tikanga in Technology: Indigenous approaches to transforming data ecosystems programme, we were invited to host the Whāki Webinar series in January 2022.

Our data scientists have been investigating disability data provided by Manawanui and used it in conjunction with data from Stats NZ's IDI (Integrated Data Infrastructure) to conduct this research.

We built several operational algorithms for ACC that automated much of the claim decision making process. Around 90% of claims are now automated, which is great for clients and ACC staff.